Why mobile verification matters on 88ratu
Verification serves two purposes: it protects you and protects us. For you, it ensures your account cannot be accessed by someone else using your phone. For us, it confirms your identity and helps us comply with local regulations. In most jurisdictions where 88ratu operates, online gaming platforms are required to verify player identities before accepting deposits or processing withdrawals.
The verification process on 88ratu is designed for mobile. You don't need to visit an office or mail documents—everything happens on your Android phone or iOS browser. Our mobile form walks you through each step, and our system checks your documents in real time, so you know the status immediately.
Step-by-step verification on mobile
-
1
Open the verification formStep 1
Log into 88ratu on your Android app or iOS browser. Tap your account menu, then select "Verify Account" or "Complete Verification". The mobile form appears with prompts for each field.
-
2
Enter phone number and request SMS codeStep 2
Type your phone number (the one you registered with). We send a 6-digit code via SMS. Enter the code in the next field to confirm ownership of that phone number. This usually takes less than one minute.
-
3
Upload an ID photoStep 3
Use your phone camera to photograph your national ID, passport, or driver's license. Make sure the document is clear, well-lit, and fully visible in the frame. Our system reads the ID data automatically. On Android, the app has permission to access your camera. On iOS, Safari asks permission when you tap the camera button.
-
4
Take a selfie with your IDStep 4
Next, we ask for a selfie with your ID visible in the frame. This confirms you're the person on the ID document. Use good lighting and make sure both your face and the ID are clear. On both Android and iOS, tap the camera prompt and allow access.
-
5
Review and submitStep 5
Review all your entered information and uploaded photos. Make sure everything is correct, then tap Submit. You'll see a confirmation message, and our system immediately begins processing your verification.
How we process and protect your documents
Once you submit your verification documents, our system uses automated ID recognition to extract data from your ID photo—name, date of birth, ID number—and compares it to the information you entered. We also perform a face-match check, comparing your selfie to your ID photo to confirm they match. This automation typically completes within subject to verification.
For flagged submissions (for example, if the photo is unclear or there's a mismatch), our compliance team reviews manually. Manual review can take a few hours to one business day. We notify you via email or push notification when verification is approved or if we need clarification.
Verification for deposits and withdrawals
Basic verification (SMS + ID photo) unlocks most game categories. However, when you make your first deposit or withdrawal, we perform an additional check. This is especially important for withdrawals—we confirm your registered payment method matches your verified identity, and we check your account history for any unusual activity.
For deposits via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, the e-wallet provider handles their own verification, so the process is fast. For bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we generate a unique account number tied to your 88ratu identity. Both methods sync with our verification system instantly, so you don't need to upload documents again.
For withdrawals, we ask you to confirm your payout method the first time. If you're withdrawing to a mobile banking account, for example, we verify that the account name matches your verified identity. Once approved, future withdrawals to the same account move faster because we've already confirmed the connection.
"Verification on 88ratu took about subject to verification from start to finish. The mobile form was clear, the camera access worked smoothly on my Android, and I got approved within an hour."
Troubleshooting verification on mobile
Camera permission issues on iOS
If Safari asks for camera permission and you tap "Don't Allow", you'll need to enable it manually. Go to Settings → Safari → Camera & Microphone, and select "Allow". Then refresh the 88ratu page and try verification again. On the Android app, camera permissions are granted during installation, so you typically don't encounter this issue.
Photo quality or ID recognition errors
If our system says your ID photo is unclear, ensure the lighting is local paymentght (natural daylight works best), the entire document is visible and straight, and the text is legible. Remove glare by adjusting your phone angle. For selfies, make sure your face is well-lit and the ID is clearly visible beside you. Retry the upload—most second attempts succeed.
SMS code not arriving
Check that you entered the correct phone number. If the SMS doesn't arrive within two minutes, tap "Resend Code". Ensure you're not in airplane mode and your phone has adequate signal. If you continue to have trouble, our support team can help—contact us via email, and we'll verify your phone number manually.
Verification rejected or flagged
If verification is rejected, we send an email explaining why—for example, "ID photo unclear" or "Face mismatch detected". Review the feedback, fix the issue, and resubmit. You can redo verification as many times as you need. If you're still stuck after three attempts, contact our support team. They can escalate your case to our compliance team for a manual review within one business day.
Verification tips for success
- Use natural daylight or a online paymentght lamp for document and selfie photos
- Keep your ID straight and fully in frame—avoid shadows or glare
- Make sure your face is clearly visible in the selfie with your ID
- Verify your phone number is correct before requesting the SMS code
- Allow camera and SMS permissions in your device settings
Data privacy and how we use verification information
Your verification data—phone number, ID document, and selfie—is handled under strict confidentiality. We encrypt it end-to-end, store it separately from your account password and game history, and we never sell it to marketing companies or data brokers. Our compliance team uses this data solely to confirm your identity and meet regulatory requirements.
Once verification is approved, we retain your ID and selfie for 30 days, then delete them automatically. Your phone number and the fact that you're verified remain on file so we don't ask you to re-verify when you log in from a new device or reset your password. If you ever request account closure, we delete all your personal data within 60 days as required by law.
Our platform operates only where local law permits, and we comply with regulations in jurisdictions like those covering Jakarta, Surabaya, Bandung, and Medan. If you have questions about how we handle your data, our privacy policy is available in your account settings, and our support team can answer specific questions in English during business hours.